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http://hdl.handle.net/123456789/170| Title: | Globalisation and Women Employees: A Study on Women Employees in BPO Industry in India |
| Authors: | Deka, Shikha Jyoti. Sebastian, N. (Guide) |
| Keywords: | Political Science Globalisation Women Employees Women Employees in BPO Industry in India BPO organizations Commerce Global Economy Labour Force Global Business Process Outsourcing Indian BPO Sector |
| Issue Date: | Sep-2017 |
| Publisher: | Department of International Relations, School of Social Sciences, Sikkim University |
| Description: | This study looks into the dynamics in the relationship between globalisation and women workers with a focus on Business Process Outsourcing (BPO) industry in India. The study aims at analysing the nature of women employment in BPOs in India in general and in Pune – one of the largest centres of BPOs in India in particular. The study focuses on the nature of women participation in connection with BPO sector as, irrespective of various challenges, the participation of women has been increasing in recent years. As per the studies of Women Safety 2013, Nasscom1 and Nasscom Diversity and Inclusion Summit 2017, the share of women in BPO workforce has increased 14% from 2004 to 2017. Currently women constitute 34% of total BPO workforce and it is estimated that one out of three employees joining the $143-billion Indian IT-BPO industry is a woman (Report of the Nasscom Diversity and Inclusion Summit, 2017). This study also addresses certain fundamental questions related to globalisation, women workers and BPOs in India like; what is the impact of globalisation on BPO sector? What is the nature of women participation in BPO Industry? What are the challenges and opportunities before female employees in the sector? Does the participation of Indian women in BPOs impact in a positive way? These questions are important as globalisation and the growth of BPO sector in India, over the past few years, has resulted in considerable changes in the lives of the youth and women workforce in India. Today, women participation and contribution has become critical in this sector. |
| URI: | http://hdl.handle.net/123456789/170 |
| Appears in Collections: | Ph.D Thesis |
| File | Description | Size | Format | |
|---|---|---|---|---|
| Shikha Jyoti Deka -PhD IR.pdf | Ph.D Thesis Shikha Deka | 3.95 MB | Adobe PDF | View/Open |
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